Privacy Policy

Exis Solutions (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we handle your information when you visit our website https://exissolutions.co.uk and use our services.

By using our website, you consent to the practices described in this policy. If you disagree with any part of this policy, please refrain from using our site.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you make a purchase or register on our website:

• Name
• Email address
• Phone number
• Shipping and billing addresses
• Payment information (processed securely by third-party payment processors)

1.2 Non-Personal Information

When you visit our website, we automatically collect certain information, including:

• IP address
• Browser type and version
• Device information
• Referring URLs and search queries

1.3 Cookies and Tracking

We use cookies to enhance user experience, monitor website performance, and gather analytical data. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use your information for various purposes, including:

• Processing and fulfilling orders for products like the Wireless Door Bell IP44.
• Providing customer support and responding to inquiries.
• Personalizing your shopping experience and improving website functionality.
• Sending marketing communications, updates, and promotions (if you opt-in).
• Ensuring compliance with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors (e.g., payment processors, shipping companies) to facilitate order processing and delivery.
• Legal Compliance: If required by law, to protect the rights, property, or safety of Exis Solutions, our customers, or others.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no online data transmission is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access and review your personal information.
• Request corrections or deletions of your information.
• Opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

To exercise these rights, please contact us at [insert contact email].

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external sites. We recommend reviewing their privacy policies before providing any personal information.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review this policy periodically for any updates or changes.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Exis Solutions
Email: [insert contact email]
Address: [insert physical address]