Privacy Policy

Exis Solutions (“we,” “us,” or “our”) is dedicated to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website https://exissolutions.co.uk. By using our website, you agree to the practices detailed in this policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, such as:

• Name
• Email address
• Phone number
• Shipping and billing addresses
• Payment details (handled securely by third-party payment processors)

1.2 Non-Personal Information

When you access our website, we automatically collect certain non-personal information, including:

• IP address
• Browser type and version
• Device type and operating system
• Referring URLs, search queries, and interaction data

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze site performance, and gather usage statistics. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders
• Improve your shopping experience on our website
• Respond to your inquiries and provide customer support
• Send you promotional communications (only if you opt-in)
• Analyze website performance and user behavior
• Ensure compliance with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors (e.g., payment processors, shipping companies) that assist in fulfilling your orders and providing services.
• Legal Compliance: To comply with applicable laws, regulations, or legal requests, or to protect our rights, property, or safety.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications at any time
• Request a copy of the information we hold about you

To exercise these rights, please contact us at [insert contact email].

6. Third-Party Links

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us, and we will take appropriate action to delete it.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated “Effective Date.” We recommend that you review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Exis Solutions
Email: info@exissolution.co.uk